Conflict Resolution (Online Course)

About the course

What You’ll Learn:

Techniques for diffusing violence and aggression in the workplace
How to identify and handle potential conflicts before they escalate
Strategies to promote a safe and harmonious work environment
Practical skills to communicate effectively during challenging situations

About the Course

Overview
This Conflict Resolution online training course is designed to help employees understand and address potential issues related to workplace violence and aggression. The course equips participants with techniques to diffuse tense situations and promotes a safer, more harmonious work environment.

Featuring interactive missions, this course encourages engagement with the material, helping trainees gain practical skills and strategies that can be applied to real-life scenarios. It’s an ideal solution for companies wishing to improve workplace safety and employee well-being.

Please note: This course requires manual enrolment by our admin team, so access will not be granted immediately.

Who Should Attend
This course is suitable for:

All staff members who need to understand how to handle workplace conflicts and aggression effectively, promoting a safer and more collaborative environment.

Course Duration & Access

Duration: Approximately 45-60 minutes
Access: Available for 60 days upon enrolment

Course Features

RoSPA and CPD Approved: Content developed to meet recognised standards in health and safety training
Mobile-Friendly Design: Accessible on most phones and tablets
Instant Certificate: Print a personalised certificate immediately after completing the course
1 Hour of CPD Credit: Course completion provides 1 hour of Continuing Professional Development credit