Frequently Asked Questions
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Got questions about our training courses, certifications, or services? We’ve got answers. Explore our FAQs to find the information you need quickly.
General Questions
We offer three main types of training:
- Online Courses: Flexible, self-paced courses covering compliance, health & safety, and Lean management.
- In-Person Accredited Courses: Practical, hands-on training delivered either at our premises or at your location.
- High-Level Certification Courses: Advanced programmes, such as our ISO 9001 Lead Auditor course, designed for professionals looking to deepen their expertise.
Enrolling in a course is easy! Simply browse our course catalogue, select the course you’re interested in, and click “Enroll Now.” You’ll be guided through the registration and payment process.
Our in-person courses can be delivered at our training facility in Blackpool or on-site at your premises, depending on what’s most convenient for your team. We work with businesses across the UK to provide flexible, tailored training.
Online Courses
Once you’ve enrolled, you’ll receive a confirmation email with instructions on how to log in to our online platform. You can access your course materials anytime from any device.
Yes, many of our online courses are CPD accredited, ensuring that they meet industry standards and contribute towards your professional development.
Yes! Upon successfully completing your course, you can download a digital certificate straight away, which you can use to demonstrate your qualifications.
In-Person Courses
We can accommodate up to 12 delegates for our in-person courses, ensuring an interactive and engaging learning experience.
Absolutely. We offer tailored training to meet the specific needs of your business. Whether you need a health & safety course or compliance training, we can adjust the content to suit your industry and requirements.
Our in-person courses are accredited by recognised authorities, and you will receive an official certificate upon successful completion, ensuring your qualifications are valid and respected.
Lead Auditor Courses
The ISO 9001 Lead Auditor course is a five-day, advanced training programme designed for professionals looking to lead audits of Quality Management Systems (QMS). It’s globally recognised and accredited by CQI/IRCA.
This course is delivered online over five days, combining interactive sessions, case studies, and expert guidance from experienced trainers.
We’re expanding our high-level certification programmes, and will soon be launching additional advanced courses in compliance, auditing, and operational excellence. Stay tuned for updates!
Payment & Policies
We accept all major credit cards, bank transfers, and online payments through our secure platform.
Yes, we understand that plans can change. Please refer to our cancellation and rescheduling policy on the course details page, or get in touch with us directly for assistance.
Yes, we offer discounts for group bookings. Please contact us to discuss your training needs and we’ll be happy to provide a customised quote.
Still Have Questions?
If you didn’t find the answer you were looking for, feel free to get in touch with us. Our team is here to help!